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FAQs

I need assembly instructions for my furniture. Where can I get them?
If the item(s) you purchased require assembly, detailed instructions should have been included in the carton. If they were missing or you have misplaced them, please submit the following information: a copy of your original sales receipt, your name, fax number or mailing address and the model number(s) you need to assemble. You may fax your request to (973) 677 - 3013 or mail it to:
HD Furniture
Attn: Quality Assurance
623 Central Ave.
East Orange, NJ 07018

I recently moved, and in the move, a drawer handle was damaged on my dresser. Help?
Often damaged parts can be replaced. If you need to get a replacement part for a product, contact our store you purchased it from for assistance.

How does your delivery service work?
Orders placed within our local delivery area, will arrive on our trucks. A customer service person will call to arrange delivery. It is important for someone to be at home to accept the delivery on the scheduled day, otherwise a redelivery charge will be incurred.

Where can I find the dimensions of a piece of furniture?
Dimensions on all product can be seen in the Online Showroom section of our website. Please click here to jump to the Online Showroom.

Where are you located and how do I get there?
HD Furniture is located at 623 Central Avenue, East Orange, NJ 07018. Please visit our Directions page that will provide you with turn by turn navigation.

Do you offer any type of discounts?
Yes! HD Furniture has always been known for its competitive discount pricing. Most major brands are discounted 20% to 60% off the manufacturers suggested retail prices. Please speak to one of our trained sales associates about our guaranteed lowest price policy. Please click here to see the HOTTEST SPECIAL we are offering this month.

What credit cards do you accept?
We accept all major credit cards as well as most debit cards.

Do you have a mailing list so I can be notified of special sales events; if so how do I get on your list?
Yes! HD Furniture has an extensive list of happy current and former customers who we regularly e-mail with the latest new introductions, sales events and special promotions. Please Click HERE, or you may call us at (973) 677 - 3012 to be placed on our mailing list.

I have found the similar item I want to buy from you on another website for a lower price. Can you match their price so I can purchase it from you?
We will not be undersold. If you find the same item with a lower price elsewhere online, please e-mail us with a link or an attachment of the advertisement, and we will match its price, guaranteed! On top of that, whenever possible, we will even beat the price, to continue bringing the best prices, anywhere. Please note that price matching involves the complete purchase price, along with all shipping costs & taxes. All advertisements must be current, and not part of a storewide clearance or similar offer. PRICE CAN ONLY BE MATCHED AT TIME OF PURCHASE.

Do you have financing plans?
We offer a variety of financing options. Please contact one of our trained sales associates at (973) 677 - 3012.